Choose the appropriate form
All inquiries are processed securely in compliance with GDPR.
Sales & Enterprise Inquiry
For teams needing custom verification limits, an individually agreed service level, or a dedicated support manager. Enterprise plans from $499/mo.
Privacy & GDPR
Data protection inquiries, GDPR rights (access, erasure, portability), data processing questions.
Response time: within one month (GDPR Art. 12(3)); the GDPR allows two further months where necessary, given the complexity and number of requests.
Legal & Compliance
Terms of Service questions, contract inquiries, partnership proposals, legal notices.
Security Reports
Report security vulnerabilities privately. We appreciate responsible disclosure.
We aim to respond within 48 hours for critical issues (best-effort target, not a guaranteed SLA)
General Support
Technical support, billing questions, feature requests, general inquiries.
Response time: Typically within 2 business days (best-effort target, not a guaranteed SLA)
Other Ways to Reach Us
Documentation
For technical questions, check our documentation first.
Status Page
Check the current service status at humankey.io/status
Privacy Policy
Read our Privacy Policy for data handling details.
DPIA
View our Data Protection Impact Assessment
Transfer Impact Assessment
View our TIA (Schrems II)
DORA Compliance
View our DORA Compliance Mapping for financial entities
Data Controller: Robert Pałka ChainGuard, Zawiercie, Poland · Tax ID (NIP) 6492230699 · contact@humankey.io
HumanKey is the name of the service.
All inquiries are processed in compliance with GDPR (Art. 12, 15-22)